文章摘要
服务营销--大规模定制战略的营销新模式
Service Marketing- The New Marketing Mode of Mass Customizing Strategy
  
DOI:10.3969/j.issn.1671-5322.2001.01.019
中文关键词: 大规模定制  服务营销  差异性服务
英文关键词: mass customizing  service marketing  diversity service
基金项目:
作者单位
闵捷 东南大学科技经济研究所江苏南京210096 
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中文摘要:
      在新经济时代里,随着科技的进步和经济的发展,市场竞争逐渐由卖方市场过渡到买方市场,一般的技术优势、产品优势已无法取得足够的竞争力,而大规模定制战略的营销新模式把服务与产品有机地相结合,既可以创造产品的差异性,也可以增加产品的附加值,从而增强企业核心竞争优势,这就是戴尔公司获得成功的关键因素之一.
英文摘要:
      In the new economic time, with the development of science, technology and economics, the marketing competition moves from the bargainer marketing to the purchaser marketing gradually. Common advantages of technologies and products couldn’ t gain enough competition power any more. However, if we integrate the services and products, we could not only create the diversity of products, but also increase the added values of products. Then the company’s core competition advantages will be enhanced which is one of the key reasons for Dell Company’s succeeding.
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